Frequently Asked Questions

Product FAQ

How many cups of tea can I make from one bag?

Each tea will be slightly different. See below for ifo on each tea formula. Number of cups provided are approximate.

Cramp Tea

There are TWO ways to make this tea, so you'll see a range below depending on the brewing method chosen.

  • Small Bag: 11-22 cups of tea
  • Large Bag: 22-44 cups of tea

PCOS Tea

  • Small Bag: 13 cups of tea
  • Large Bag: 28 cups of tea

Calm Tea

  • Small Bag: 9 cups of tea
  • Large Bag: 25 cups of tea

Endo Tea

  • Small Bag: 2 quarts of tea (8 cups)
  • Large Bag: 6 quarts of tea (24 cups)

How many cups of tea do I need to drink in a day?

The amount of tea recommended per day will vary for each formula. See below for suggested amounts of each.

Cramp Tea:

  • 1-4 cups daily for the 3-5 days before the cramps begin as well as during all crampy days

PCOS Tea:

  • 1-3 cups daily for 8-12 weeks

Calm Tea:

  • 1-3 cups daily
  • If using for sleep: 1 cup daily 60 minutes before bedtime

Endo Tea:

  • 1-3 cups daily for 8-12 weeks

How do I make the tea?

Each tea has its own unique brewing instructions. Brewing instructions can be found on the label of your tea if you've already received your order.

Brewing instructions can also be found in each individual product listing. Simply click the drop-down to read the instructions.

screenshot of brewing instructions

Click here to go to the teas.

How do I use the tinctures?

Each tincture has it's own suggested usage instructions.

Generally speaking, all tinctures should be taken in a 1/4 cup warm water.

They can be added to other beverages (tea, coffee, juice, etc), as long as you drink every drop to make sure you ingest the full amount of tincture.

Moontime Tincture:

  • 2-6ml, 1-3 times per day

Period Pain Tincture:

  • For the 2-3 days prior to pain onset, and during pain days:
    • 2-4ml, three times per day
    • OR
    • 1.5ml every 20 minutes for up to 6 doses (for acute pain relief)
    • Do not exceed 12ml per day

The Regulator Tincture:

  • 2-7ml, 1-2 times per day
  • Ideally the first dose is first thing in the morning

Shipping

What shipping methods do you offer?

All parcels are shipped via Canada Post.

Shipping service choices will vary depending on the location being shipped to.

Canada: All Regular parcel orders will automatically be upgraded to Expedited shipping. All Canadian orders will include tracking numbers.

USA: The main shipping service our customers choose is "Standard International" aka "Small Packet Air". Please not this shipping service does not include a tracking number.

International: Most of our international customers choose the "Standard International Surface" shipping method. Please not this shipping service does not include a tracking number.

How long will it take for my order to arrive?

This will depend on your location and the shipping method you chose at checkout.

Below are approximate time ranges and are subject to change (as I personally cannot guarantee a delivery date once it's in the hands of the postal service).

You will receive an email notice the day your order has been shipped.

Canada: 1-3 business days with Expedited Parcels shipping method.

USA: 5-10 business days with Standard International (aka Small Packet Air) shipping method.

International: 20-60 business days with Standard International Surface or 10-20 business days with Standard International Air.

Order Issues

Where do I find the tracking number for my order?

Happy to help!

If the shipping service you chose has tracking, you will find your tracking number in your shipment email confirmation, as well as in your account when looking at your order details.

Please Note: Not all shipping services including tracking numbers. If you've chosen one of the following shipping methods, there is no tracking number. You can find approximate delivery times by looking at the question immediately above this one.

  • Standard International
  • Small Packet Air
  • Standard International Surface
  • Standard International Air

What does "pre-order" mean? How long will it take for pre-orders to be shipped?

When a product is listed as a "Preorder", this means it isn't currently in stock. You are still able to purchase the item, though it will take longer to ship.

Items typically go into preorder status when I'm waiting on shipments of herbs to mix more blends for the shop.

Typical time for preorders to process and ship out can be anywhere from a couple of days to 2 weeks (although this is subject to change).

Returns

What is your return policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@thehormonediva.com.

Read the full Refund Policy here.