Shipping Policy

We ship our products via Canada Post to Canada, USA and several International Countries. At checkout you will be able to estimate shipping charges. 

Customers can select their desired shipping method (i.e. Standard, Expedited, XPresspost, or Priority) upon checkout. Once your order is received you will receive an order confirmation and your order will be processed and packed up. Upon shipping your products out, you will receive another notification that the shipment has been made.

Canada Post Small Packet USA or International Air Shipping method does not include tracking, therefore we won't be able to provide a tracking number for your shipment.

Shipping In Stock Items: Orders are processed and shipped within 2-3 business days.

Shipping Pre-Order Items: Orders are processed and shipped when ready. Typically, this is about 2 weeks, but see the individual product listing for the most accurate ship date details. 

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Moontime Apothecary is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.